At Can I Cake Bakery (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy outlines your rights about your information as well as how we gather, use, safeguard, and distribute it. You agree to the practices outlined in this policy by visiting or using our website.

Information Collection

In order to complete orders, enhance our services, and give you a tailored and effective shopping experience, we gather information from you. Information we gather includes:

1.1 Personal Information

We collect Personal Information you provide directly when you:

  • Place an Order: We collect your name, email address, phone number, billing and delivery address, and payment information in order to process and deliver purchases.
  • Sign Up for Newsletters or Promotional Material: We collect your name and email address when you sign up for our newsletter or special offers.
  • Contact Customer Support: We might collect more information to assist you if you ask for assistance or information.

1.2 Non-Personal Usage Information

Certain non-personal data is automatically gathered by us while you use our website. This includes:

  • Device Information: IP address, operating system, device type, and browser type.
  • Usage Data: Information about the pages you view, time spent on each page, clicks, and other activity on our website.
  • Cookies and Tracking Technologies: To improve the functionality, efficiency, and user experience of our website, we gather data about your browsing habits using cookies, web beacons, and related technologies.

How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment

In order to process, verify and fulfill your orders—including product delivery and customer support—we need your personal information.

2.2 Communication and Customer Support

We may use your contact information to provide you with order updates, resolve inquiries, and offer customer support. You have the option to unsubscribe from receiving promotional messages and exclusive offers from us at any time.

2.3 Improving Our Services

We analyze usage patterns and preferences to enhance our website’s user experience, functionality, and design. This enables us to optimize our services and gives us a better understanding of what our clients want.

2.4 Marketing and Personalization

We may use your information, with your permission, to provide recommendations and adverts that are specifically tailored to your interests.

Information Sharing

We respect your privacy and ensure that your information is shared only as necessary and as outlined below:

3.1 Third-Party Service Providers

  • We may share information with trusted service providers who help us fulfill orders, process payments, and perform other essential business functions. These providers are contractually obligated to protect your data and may only use it for the agreed services.

3.2 Legal Requirements and Protection

  • We may disclose information if we believe it’s necessary to comply with legal obligations, enforce our Terms and Conditions, prevent fraud, or protect the rights, property, or safety of Can I Cake Bakery, our customers, or others.

3.3 Business Transfers

  • Subject to the protections described in this Privacy Policy, your information might be passed to the new owners in the event of a merger, acquisition, or sale of all or a portion of our company.

Cookies and Tracking Technologies

Cookies and similar technologies help us personalize your experience on our website and track usage for better site performance.

4.1 Types of Cookies We Use

Essential Cookies: Turn on essential website features like order processing and safe account login.

Analytical and Performance Cookies: Assist us in measuring site performance, comprehending user behavior, and making adjustments depending on usage trends.

Advertising and Targeting Cookies: Allow us to deliver relevant ads and promotional offers tailored to your preferences (if you consent).

4.2 Managing Cookies

Through your browser’s settings, you may manage your cookie options. Please be aware that some site features, such customized settings and shopping cart functionality, may not work properly if cookies are disabled.

Security of Your Information

We take security very seriously and use a range of administrative and technical measures to prevent unauthorized access, use, or disclosure of your data. Security methods include:

  • Encryption: Payment details and other sensitive information are encrypted while being transmitted
  • Secure Storage: Secure servers with limited access are used to store personal data.
  • Monitoring and Audits: To ensure security compliance, we do audits and routinely check our systems for vulnerabilities.

While we implement best practices, no online system is entirely risk-free. We advise you to protect your data by taking precautions that are required.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our policies. Depending on the kind of data and the reason for processing, retention durations might vary, including:

  • Order Information: Retained as long as necessary for customer support and legal obligations.
  • Marketing and Consent Data: Retained until you withdraw your consent or opt-out of communications.
  • Usage Data: Retained for analytics purposes and to improve site functionality and performance.

Your Rights and Choices

We respect your rights over your personal information and provide options for controlling your data. Depending on your location, you may have the following rights:

7.1 Access and Rectification

You may request a copy of the information we hold about you and correct any inaccuracies.

7.2 Data Deletion

You may request that we delete your personal data, subject to legal and contractual restrictions.

7.3 Opt-Out and Withdrawal of Consent

You can opt-out of promotional communications at any time by following the “unsubscribe” link in our emails or contacting us directly. If you have provided consent for cookies, you may adjust settings through your browser.

To exercise your rights, please contact us at info@canicake.com. We will respond to your requests promptly and in accordance with applicable laws.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect or solicit personal information from anyone under 13. We will immediately remove any information we find that we have gathered from a child without obtaining valid parental consent. Parents or guardians can reach us at info@canicake.com if they have any questions about their children’s privacy.

Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time to take into account modifications to our procedures, regulatory obligations, or other business reasons. This page will be updated with the effective date of any changes. To stay informed, we advise you to check this page frequently.

Contact Us

Please contact us if you have any queries, worries, or requests about this privacy statement: